Terms and Conditions for TruthTawk
1. Introduction
Welcome to TruthTawk! These Terms and Conditions govern your access to and use of our website and services. By using TruthTawk, you agree to comply with these terms. If you do not agree to these conditions, please do not use our platform. We encourage you to read these terms carefully to understand your rights and obligations.
2. Definitions
- “User”: Any individual who accesses or uses the TruthTawk platform, including registered members and guests.
- “Content”: Any and all text, images, videos, comments, posts, and other materials that users upload, share, or display on the TruthTawk platform.
3. User Accounts
- Account Creation: To access certain features of TruthTawk, you must create an account. During registration, you will provide information such as your name, email address, and a password.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
4. User Responsibilities
- Accurate Information: Users must provide accurate, current, and complete information during registration and must update their information as necessary.
- Compliance with Laws: Users agree to use the platform only for lawful purposes and in accordance with all applicable local, state, national, and international laws and regulations. This includes, but is not limited to, copyright laws, privacy laws, and regulations regarding online conduct.
5. Content Guidelines
- User-Generated Content: Users are solely responsible for the content they post on TruthTawk. You must not post content that is defamatory, obscene, threatening, harassing, or otherwise unlawful.
- Right to Remove Content: TruthTawk reserves the right to review, monitor, and remove any content that violates these guidelines or that we determine is harmful, objectionable, or inappropriate in our sole discretion.
6. Intellectual Property
- Ownership: All content and materials on TruthTawk, including but not limited to text, graphics, logos, and software, are the property of TruthTawk or its licensors and are protected by intellectual property laws.
- Restrictions: Users may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the platform without prior written consent from TruthTawk.
7. User-Generated Content Licensing
- License Grant: By posting content on TruthTawk, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and distribute that content in any media under a Creative Commons license. This allows others to use your content while giving you credit.
- Affirmation of Rights: You affirm that you own or have the necessary rights to the content you post and that it does not violate any third-party rights, including copyright, trademark, or privacy rights.
8. Privacy Policy
- Importance of Privacy: Your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring its confidentiality.
- Data Collection and Use: Please review our Privacy Policy to understand how we collect, use, and protect your personal information, including what data we collect and how it may be used.
9. Termination
- Right to Terminate: TruthTawk reserves the right to suspend or terminate any user account that violates these Terms and Conditions or engages in behavior that is harmful to the platform or other users.
- User Rights After Termination: Upon termination, your right to use the platform will immediately cease. However, any content you posted may still be available on the site under the terms of the license granted.
10. Limitation of Liability
- No Liability for Damages: TruthTawk shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including but not limited to loss of profits, data, or other intangible losses.
- User Acknowledgment: By using TruthTawk, you acknowledge that your use of the platform is at your own risk.
11. Changes to Terms
- Right to Change: TruthTawk may update or modify these Terms and Conditions at any time. We will notify users of significant changes via email or through a notice on the platform.
- Continued Use: Your continued use of the platform after any changes constitutes your acceptance of the new terms.
12. Governing Law
- Applicable Law: These Terms and Conditions are governed by the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
- Dispute Resolution: Any disputes arising from these terms shall be resolved in the courts located in [Your Jurisdiction].
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at [contact@truthtawk.com]. We will respond to your inquiry as soon as possible.
What happens if my account is terminated for violating the terms?
If your account is terminated for violating the Terms and Conditions of TruthTawk, the following may occur:
1. Loss of Access
- You will immediately lose access to your account and all associated features, including any content you posted.
2. Content Removal
- Any user-generated content that you submitted may be removed from the platform, depending on our policies regarding content retention.
3. No Refunds
- If you have paid for any services or features, you may not be eligible for a refund upon termination of your account.
4. Notification
- You may receive a notification regarding the termination, including the reason for the action, though we are not obligated to provide detailed explanations.
5. Appeal Process
- Depending on the platform’s policies, there may be a process to appeal the termination. You can inquire about this through our contact information.
6. Future Restrictions
- If your account is terminated for serious violations, you may be prohibited from creating a new account in the future.
7. Legal Consequences
- In cases of severe violations, legal action may be pursued if warranted, especially if there has been harm to others or violations of law.
If you have specific concerns about your account or potential violations, it is advisable to review the Terms and Conditions thoroughly or contact our support team for clarification.
Appeal Process for Account Termination at TruthTawk
If your account has been terminated and you wish to appeal the decision, please follow these steps:
1. Review the Terms
- Before submitting an appeal, carefully review the Terms and Conditions to understand the reason for your account termination.
2. Gather Information
- Collect any relevant information or evidence that supports your case. This may include:
- A detailed explanation of your actions.
- Any correspondence related to the termination.
- Documents or screenshots that demonstrate compliance with the terms.
3. Submit an Appeal
- Write a formal appeal letter or email that includes:
- Your full name and account details.
- A clear statement expressing your intent to appeal the termination.
- A brief explanation of why you believe the termination was unwarranted or a misunderstanding.
- Any supporting evidence you gathered.
4. Contact Support
- Send your appeal to the designated support email address: [contact@truthtawk.com]. Ensure that the subject line clearly indicates that it is an appeal regarding account termination.
5. Await Response
- After submitting your appeal, allow time for our team to review your case. This may take several business days. We will notify you of the outcome via email.
6. Final Decision
- The decision made by the TruthTawk team will be final. If your appeal is successful, your account may be reinstated. If not, you will be informed of the reasons for the upholding of the termination.
7. Future Conduct
- If your account is reinstated, please ensure compliance with all Terms and Conditions to avoid future issues.
If you have any questions during the process, feel free to reach out to our support team for assistance.
If your account was terminated for violating a policy that you disagree with, you can take the following steps:
1. Review the Policy
- Carefully read the specific policy that you believe you violated. Understanding the details will help you formulate your argument.
2. Gather Evidence
- Collect any relevant information or documentation that supports your position, such as:
- Screenshots of your content or interactions.
- Correspondence with other users or support.
- Any context that clarifies your actions.
3. Prepare Your Appeal
- Write a clear and concise appeal that includes:
- Your full name and account details.
- A statement indicating that you wish to appeal the termination.
- A well-reasoned explanation of why you believe the termination was unjust, referencing specific policies or guidelines.
- Any supporting evidence you gathered.
4. Submit Your Appeal
- Send your appeal to the appropriate support email: [contact@truthtawk.com]. Use a clear subject line, such as “Account Termination Appeal.”
5. Wait for a Response
- After submitting your appeal, allow some time for the TruthTawk team to review your case. This may take several business days.
6. Follow-Up
- If you do not receive a response within a reasonable timeframe, consider sending a follow-up email to inquire about the status of your appeal.
7. Accept the Outcome
- Be prepared for the possibility that the decision may not change. The final decision made by the TruthTawk team will be binding.
8. Reflect on Future Conduct
- If your appeal is unsuccessful, consider reviewing the policies to avoid similar issues in any future activities on the platform.
If you feel strongly about the policy itself, you may also consider providing feedback to TruthTawk, as user input can sometimes lead to policy reviews.
The typical response time for appeals regarding account terminations can vary based on several factors, including the volume of appeals being processed and the complexity of your case. Generally, you can expect:
1. Initial Acknowledgment
- You may receive an acknowledgment of your appeal within 1-3 business days, confirming that your request has been received.
2. Review Period
- The review of your appeal may take anywhere from a few days to up to two weeks. This timeframe allows the support team to thoroughly assess your case and gather any necessary information.
3. Final Response
- You should receive a final response regarding the outcome of your appeal within 5-14 business days after the acknowledgment, depending on the specifics of your case.
4. Factors Affecting Response Time
- Volume of Appeals: High volumes may lead to longer processing times.
- Complexity of the Case: More complex cases requiring additional investigation may take longer to resolve.
If you haven’t heard back within the typical timeframe, it’s reasonable to send a polite follow-up inquiry to check on the status of your appeal.
If your appeal is denied, you can take the following steps:
1. Review the Denial Reason
- Carefully read the response you received to understand the specific reasons for the denial. This can provide insights into what led to the decision and help you formulate future actions.
2. Reflect on the Policy
- Consider the policies and guidelines that were cited in the denial. Assess whether there was a misunderstanding or if your actions inadvertently violated the terms.
3. Decide on Further Action
- Accept the Decision: If you believe the decision is final and you understand the reasons, you may choose to accept it and move on.
- Request Clarification: If you need more information or feel the reasoning is unclear, you can send a follow-up email seeking clarification on specific points.
4. Consider a Second Appeal (if applicable)
- Some platforms allow for a second appeal under certain circumstances. If you believe you have new evidence or a compelling argument, check if this option is available and follow the appropriate procedures.
5. Provide Feedback
- If you feel strongly about the fairness of the policy or the appeal process, consider providing constructive feedback to the platform. User input can sometimes lead to policy reviews.
6. Reassess Your Account Status
- If your account remains terminated, you may need to consider creating a new account in the future, but be sure to adhere strictly to the guidelines to avoid similar issues.
7. Explore Other Platforms
- If you find that the policies or community do not align with your values, it might be worthwhile to explore other platforms that better suit your needs.
8. Stay Informed
- Keep an eye on any updates to the platform’s policies or terms of service, as changes may affect your ability to engage with the community in the future.
If you have further questions, don’t hesitate to reach out to the support team for assistance.
Terms of Sale
TruthTawk AI Inc (“We” or “TruthTawk”) hereby allow you to access certain premium features or content in exchange for a one-time or recurring fee, as applicable to the relevant features or content, such as our “TruthTawkPro” enhanced social media offering, our Dissenter Shop, TruthTawk Plus, TruthTawk Ads Credits, or the TruthTawk Voice web conferencing service (each a “Paid Service” and collectively the “Paid Services”). Your transactions and any other use of the Paid Services are subject to these TruthTawk Paid Service Terms of Sale (“Terms”).
- Your Acceptance
By using a Paid Service, you signify your agreement to (1) these Terms of Sale; and (2) TruthTawk AI Inc’s Terms of Service, Privacy Notice, and Copyright Notice and all other terms and conditions that generally apply to the Website (as such term is defined in the Terms of Service). Please read the Terms carefully. If you do not understand the Terms, or do not accept any part of them, then you may not use the Paid Services.
Each time you place an order for a Paid Service (including when you order individual subscriptions or items of content), you enter into a separate contract for services on these Terms. When you complete a purchase, you signify that you wish to enter into a binding contract for the provision of the applicable Paid Services.
- Payment, Refund and Cancellation Policy
TruthTawk accepts payment via the current payment method indicated prior to purchase, which may include Bitcoin and/or any other form of payment that we make available to you from time to time. You must tender valid payment or have a valid accepted form of payment on file in order to purchase Paid Services. You agree to abide by any relevant Terms of Service or other legal agreement, whether with TruthTawk or a third party, that governs your use of a given payment processing method. Prices for any Paid Service may change at any time, and TruthTawk does not provide price protection or refunds in the event of a price reduction or promotional offering. You agree to pay for any Paid Service that you order. TruthTawk will charge your credit card or other form of payment for the price listed on the relevant Paid Service offer, along with any additional amounts relating to applicable taxes, bank fees and currency fluctuations. If you purchase any automatically renewing subscriptions, you agree that TruthTawk will charge the payment method on file on the first day of each billing period for the relevant subscription, and if the payment method on file becomes invalid due to an expired credit card or other similar reason and we are unable to charge you on the next billing period, TruthTawk reserves the right to immediately revoke your access to any Paid Service you have ordered until you update your payment method. If you fail to update your payment method within a reasonable amount of time, TruthTawk may cancel your subscription.
Billing periods may be monthly or quarterly. The renewal period applicable to any subscription will be the same as the initial billing period for the Paid Services.
If TruthTawk is required to collect or pay any taxes in connection with your purchase of a Paid Service, such taxes will be charged to you at the time of each purchase transaction. Additionally, if required by law, you are responsible for reporting and paying certain taxes in connection with your purchase and use of a Paid Service. Such taxes may include duties, customs fees, or other taxes (other than income tax), along with any related penalties or interest, as applicable to your purchase or country of purchase.
REFUNDS: all purchases of TruthTawkPro, TruthTawk Plus, and TruthTawk Ads credits are final. For TruthTawk Shop merchandise: Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please contact support@truthtawk.com if you have a problem with your TruthTawk Shop Order and would like a reprint or a refund.
SUBSCRIPTION CANCELLATIONS: if you purchase a subscription to a Paid Service that automatically renews, you may cancel the subscription any time before the end of the current billing period and the cancellation will take effect on the next billing period. You will retain access to the Paid Service from the time you cancel until the start of the next billing period, and will not receive a refund or credit for any remaining days in your current billing period. If you have any questions or need to contact us about cancellation, please send an e-mail to support [at] truthtawk [dot] com or write to TruthTawk, marked for the attention of “Support Services,” at our business address listed at the bottom of this policy.
- Accessing Paid Services.
Certain types of Paid Services may require you to use a device that meets the system and compatibility requirements for such Paid Service, which may change from time to time. You shall have sole responsibility for obtaining a device which satisfies those requirements.
- License
Your use of the Paid Services must be only for personal, non-commercial use. You agree not to use any Paid Service, in whole or in part in connection with any public presentation even if no fee is charged (except where such use would not constitute a copyright infringement). You are receiving a non-exclusive license to access the Paid Service and all rights, title and interest in the Paid Services (including any content offered through the Paid Services) not expressly granted to you in these Terms are reserved by TruthTawk and its licensors. If TruthTawk reasonably determines that you violated any of the terms and conditions of the Paid Service Terms, your rights under this Section 4 will immediately terminate and TruthTawk may terminate your access to the Paid Service and/or your TruthTawk account without notice and without refund to you.
- Restrictions
When you use the Paid Service, you may not (or attempt to):
- violate the Terms of Service;
- use the Paid Service in an illegal manner or for an illegal purpose;
- share your account password with someone else to allow them to access any Paid Service that such person did not order;
- copy, sell, rent, or sublicense the Paid Services to any third party;
- circumvent, reverse-engineer, modify, disable, or otherwise tamper with any security technology that TruthTawk uses to protect the Paid Service or encourage or help anyone else to do so;
- access the Paid Service other than by means authorized by TruthTawk; or
- remove any proprietary notices or labels on Paid Services.
- Changes
TruthTawk reserves the right to change the availability and content of the Paid Services at any time with or without notice to you. In addition, we reserve the right to modify, suspend, or discontinue any Paid Service with or without notice to you and we will not be liable to you or any third party for any such modifications, suspension, or termination. However, this will not affect your ability to request a refund as described above.
In certain cases, content available within a Paid Service may become unavailable. TruthTawk will have no liability to you for any such unavailability. We may also change these Paid Service Terms from time to time so we encourage you to periodically review the most up-to-date version at https://truthtawk.com/about/sales.
If the Paid Service Terms change, you will have the opportunity to review the new terms when you next purchase any Paid Service. By completing the purchase, you signify your agreement to the new Paid Service Terms, and further, that they will apply to your use of the Service as a whole (including any Paid Service you have purchased in the past) and all subsequent purchases (until the Paid Service Terms change again). If you refuse to accept the updated Paid Service Terms then you may not buy any additional Paid Services and the latest version of the Paid Service Terms that you accepted will continue to apply to your use of previously purchased Paid Services.
- Communications
By using the Paid Services, you consent to receiving communications from us including marketing communications such as newsletters about TruthTawk features and content, special offers, promotional announcements, and customer surveys, to your registered email address or via other methods.
- Other Terms
You acknowledge and agree that certain content available in the Paid Services may be considered offensive to some people and that such content may not be labeled as such. Additionally, certain descriptions of Paid Services or content available in the Paid Services are not guaranteed to be accurate. You agree to use the Paid Services at your own risk and, subject to applicable laws, TruthTawk will have no liability to you for any content that you find offensive.